Instant AI Answers. Real People When Needed.
AI answers right away, connects a live person by chat or call, and books meetings only when they matter.
A Cybersecurity Leader Connects Support and Scheduling
A consumer cybersecurity company used Omnito to replace manual, email-heavy support scheduling. Salesforce calendar integration gave its team a shared view of availability, while customers gained self-service booking and agents spent less time coordinating follow-ups.
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From First Demo to Lasting Customer Relationships
Keep prospects, customers, and candidates moving without the back-and-forth. Connect AI intake, conversations, meetings, and next steps so your teams can focus on the people behind every interaction.
How technology teams use Omnito:
Sales demos & lead routing
Capture product interest and qualification details, then route prospects by answers, territory, or account data. Meeting Booker matches the right sales rep with an available time so interest can become a booked demo.
Customer success & onboarding
Let customers book onboarding, training, and account reviews around your team's availability. Keep meeting context, summaries, and next steps connected as you guide customers from first setup to ongoing adoption.
Support through Omni-Inbox & AI chat
Answer routine product questions with AI and hand off to your support team with context. Bring email, SMS, WhatsApp, and web chat into one shared Omni-Inbox, and book a support call when a conversation needs more depth.
Recruiting & interviews
Give candidates a simple way to book a screening or interview. Use availability rules, time zones, and reminders to coordinate conversations with your recruiting team and keep everyone clear on when to meet.
Built for Every Customer Conversation
One shared inbox across email, SMS, WhatsApp, and web chat. AI handles common questions and collects context; your team can step in with the conversation history, ownership, and next steps in view.
Meeting Booker gathers key details, applies your routing rules, and books directly on the right person’s calendar. Use qualification, round-robin distribution, and calendar availability to connect each prospect or customer with the right team.
Use AI chat to understand intent before a meeting. Nito, your AI copilot, helps prepare agendas using past meetings, CRM data, messages, and notes, so sales and customer success teams arrive with the context they need.
Capture meeting summaries, decisions, and action items with Notetaker. Nito helps draft follow-up emails from the discussion, while automated reminders keep the next conversation on track.
Connect meetings and customer context with your CRM through Salesforce and HubSpot integrations. For teams working inside Salesforce, Omnito’s Salesforce-native meeting automation brings booking, preparation, and follow-up into Salesforce records and workflows.
Answer Every Customer the Moment They Ask
Bring AI chat, Omni-Inbox, scheduling, meeting summaries, and follow-ups into one connected platform. Give every prospect and customer a clear next step.
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