SUMO Scheduler is now Omnito. Read the press release.
Our belief Core 
Principle

Our belief

Customer engagement should be continuous, not fragmented.

Every customer relationship is built through a series of conversations, meetings, decisions, and follow-ups. Yet most organizations manage those interactions across disconnected tools, creating friction, inefficiency, and lost context.

Our belief
Our mission Core Vision

Our mission

Because better outcomes happen when context never gets lost.

To help organizations create connected customer experiences where context is never lost.

Omnito unifies the customer journey, from first conversation to final outcome, into one intelligent platform where every interaction builds on the last.

Our mission
Independent by design

Independent by design

Omnito is privately held and customer‑funded.

We’ve grown by serving organizations with real operational needs, not by optimizing for external funding cycles. That independence allows us to build deliberately, invest deeply in our product and team, and make long‑term decisions in service of customer success.

OMNITO

Customer engagement, connected

Customer engagement often begins with a question — long before a meeting is booked.

Omnito brings live chat, omni‑channel messaging, intelligent scheduling, meeting notes, preparation, and AI‑driven follow‑up into a single connected system. Each capability works together so teams have context across the entire interaction and customers don’t have to repeat themselves.

Today, more than 100,000 customers use Omnito to support interactions across organizations of all sizes, from small teams to global enterprises.

Meeting Booker
Learn more
Live Chat
Learn more
Omni-Inbox
Learn more
Notetaker
Learn more
AI Copilot
Learn more

Trusted in real‑world environments

Omnito is used across education, government, healthcare, financial services, technology, and professional services.

Security, privacy, and data integrity are foundational — not add‑ons. We support GDPR compliance, HIPAA‑aligned use cases, and rigorous internal security practices so customer data is handled responsibly and reliably.

Trust is earned through consistency, not claims.

How we work

Omnito is built by a fully remote team of roughly 50 people across the United States and Europe.

We value clarity over complexity, real usage over assumptions, and steady progress over hype. Good software doesn’t need to be loud — it needs to work.

Looking ahead

Looking ahead

Customer engagement continues to evolve, especially as AI becomes more capable.

We believe innovation matters when it helps teams respond faster, prepare better, and deliver more consistent experiences — without losing the human element. Omnito is built for that future, grounded in experience and focused on what actually helps customers succeed.

Hi, I'm Nito 👋Questions? Chat with me.