Omnito Cookie Policy

Last Updated: December 31, 2025

Previous Brand Name: SUMO Scheduler

1. Introduction

At Omnito (ForceBrain.com Inc. DBA Omnito), we understand that trust begins with transparency. This Cookie Policy provides detailed information about how and when we use cookies on our websites and within our software-as-a-service (SaaS) platform to protect your data and support regulatory compliance.

2. How Omnito Uses Cookies

Omnito uses cookies to ensure our scheduling platform and AI-enabled functionalities operate safely and predictably. We use cookies for:

  • Authentication & Security: To identify you when you sign in, manage session timeouts, and prevent unauthorized access to your account.
  • Platform Functionality: To maintain core scheduling logic and ensure your configurations persist across sessions.
  • Performance & Analytics: To collect non-sensitive log data from our servers, which we analyze to proactively resolve vulnerabilities and improve performance.
  • AI & Personalization: To support AI features that process client-scoped data or influence scheduling decisions while respecting your data ownership.

3. Types of Cookies We Use

Omnito utilizes both first-party and third-party cookies:

Essential Platform Cookies

These are required for the technical operation of the Omnito application.

  • Session Management: Managed through our primary hosting partner, Salesforce.com, to maintain secure access to your environment.
  • Calendar Connectivity: Cookies used by the Omnito Calendar Connector (Amazon AWS) to manage real-time free/busy availability syncs.
Third-Party Infrastructure Cookies

Our services are hosted on Salesforce.com and Amazon AWS. These partners may set cookies to ensure:

  • High performance and 100% uptime availability.
  • Physical data center security and “defense-in-depth” protection.

4. Data Privacy and Encryption

  • Encryption in Transit: All data associated with our cookies and platform is transmitted via “HTTPS only” using the latest TLS encryption standards.
  • Minimal Data Access: We never access your private customer data without your consent. Our public APIs primarily store non-identifiable information like user IDs and appointment availability.
  • Data Deletion: Upon disconnecting calendar access or uninstalling the platform, session data and IDs are automatically deleted from our servers.

5. Your Choices and Control

You have the right to decide whether to accept or reject cookies.

  • Browser Controls: Most browsers allow you to manage cookie preferences through their settings.
  • Industry Standards: Omnito follows OWASP and ASVS best practices to ensure our technical security controls meet the strictest industry standards.
  • AI Oversight: For customers using our AI features, you can report concerns or feedback regarding automated behavior through our support ticket system or in-product feedback mechanisms.

6. Compliance and Updates

This policy is reviewed annually or upon significant changes in technology or regulation. We maintain continuous compliance with evolving frameworks such as GDPR and CCPA.

7. Contact Us

For questions regarding our use of cookies or to report a security concern, please contact our security and compliance team: